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Project spotlight · Non-illuminated channel letters

Two sizes of non-illuminated channel letters in blue and white

A sign shop ordered two sets of non-illuminated channel letters for the same customer: a 180-inch blue set and a 252-inch matte white set. Lux revised the quote when the shop changed the depth and corrected which color went with each size.

View build specifications
Finished blue and matte white non-illuminated channel letters on a workshop layout, with the dimensional returns visible.
Original finished workshop QC photo, January 2026. Detail of the blue and matte white sets.
Blue set
180 in. wide
Matte white set
252 in. wide
Revised depth request
4 in.

The brief

Keep each size tied to the right finish

The sign shop sent two layouts for non-illuminated pan channel letters with flush stud mounting. After reviewing the first quote, it requested 4-inch depth and clarified that the shorter set should be blue and the longer set matte white.

Lux sent revised renderings and listed the two sets separately in the updated quote. The buyer then supplied the blue paint reference, Sherwin-Williams Inky Blue SW 9149. Lux agreed to update the renderings and provide a Pantone reference for review.

How do I quote two sets of channel letters with different sizes and finishes?

Give each set its own line with artwork, overall width, finish, depth, and mounting method. Here the updated quote kept the 180-inch blue set separate from the 252-inch matte white set. Send a paint code or swatch for any specified color.

Fabrication details

Build specifications

Widths and finish assignments come from the accepted quote. The depth, mounting method, and blue paint reference are from the shop’s written requirements. The photo shows the finished blue and white faces and returns.

Sign type
Non-illuminated pan channel letters
Blue set width
180 in. (15 ft.)
Matte white set width
252 in. (21 ft.)
Revised letter depth
4 in. requested
Mounting
Flush stud mount requested
Blue paint reference
Sherwin-Williams Inky Blue SW 9149 requested

Project workflow

How the shop refined the order and reviewed the finished letters

01

December 30 · Receive two layouts

The sign shop supplied artwork and asked Lux to quote both sets of non-illuminated pan channel letters with flush stud mounting.

02

January 2 · Send the first quote

Lux sent renderings for both sizes. That first version paired matte white with the shorter set and blue with the longer set.

03

January 5 · Revise the depth and finishes

The shop requested 4-inch depth and corrected the color assignment. Lux agreed to update the mockups and quote.

04

January 7 · Confirm the order and color reference

Lux reissued the quote and renderings. The buyer accepted both sets, provided the blue paint reference, and paid the QuickBooks invoice.

05

January 23 · Review the finished sign

Lux sent workshop photos after quality checks and asked the shop to confirm the shipping address. The buyer approved the finished appearance.

06

March 26–27 · Quote a related sign

The shop came back for a monument sign and asked to match the size and material of the earlier blue set. Lux sent a separate quote for the new request.

Verified outcome: the buyer approved the finished appearance of the two-set order and later requested a quote for a related sign.

What Lux handed off to the sign shop

Before fabrication

Revised renderings and a two-set quote that identified which finish went with each width.

Before dispatch

Finished workshop photos the buyer could review before the order moved to shipping coordination.

For sign companies

What to confirm before you quote

Label each set on the drawings

Pair the width and finish on every revision, especially when the artwork is shared across multiple sets.

Reference the earlier order for a match

Send the prior order or drawing and say which details should carry over. Call out changes to the mount or site separately.

Quoting a similar sign?

Send your artwork and a short list of sizes, finishes, and mounting requirements. If this is a follow-on job, include the earlier order or drawing.